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Knowledge Base

← Staples Print & Marketing Services Help

  1. Important Information about the New Staples Print & Marketing Services Site →

    1. Compatible Browsers
    2. What Happens to My Saved Artwork?
    3. Can I Still Access Old Orders?
    4. How is my P&M Services account affected?
    5. Introducing One Sign-In

  2. My Account →

    1. Resetting Your Username and Password
    2. Updating Your Account Information
    3. Creating and Managing Your Account
    4. Password Enhancement
    5. Account Security

  3. My Orders →

    1. Problems with Your Order
    2. Checking Your Order Status
    3. Changing Your Order

  4. Pickup And Delivery Information →

    1. Pick Up In-Store Guarantee (Including same day)
    2. Pick Up In-Store Guarantee—exception: 15 oz. Scrim Outdoor Banner
    3. Delivery Guarantee
    4. Promotional Products Delivery Guarantee
    5. Free Shipping

  5. Uploading and Importing →

    1. Uploading Logos and Images
    2. Supported File Types and Sizes
    3. Uploading Your Own Design

  6. Retail Store Locations →

    1. Store Locator
    2. In-Store Services
    3. Can / how can I bring in my files?
    4. Same-Day Pickup Options
    5. Problems with In-Store Orders

  7. Working with Text →

    1. Resizing, Moving and Rotating Text Boxes
    2. Formatting Text
    3. Adding Text to a Template

  8. Working with Images →

    1. Adding Images to a Template

  9. Working with Icons →

    1. Adding Icons to a Template

  10. Wide Format Accessory Setup Tutorials →

    1. X-Stand Setup Tutorial
    2. Horizontal/Vertical Hanging Kit
    3. Snap Frame Instructions

  11. Image Resolution →

    1. What Is Image Resolution?

  12. Document Design and Printing →

    1. What Printing Process Does Staples Use?
    2. Paper / Media Types
    3. Why is the default image box larger than template?
    4. Why do certain colors look different after print?

  13. Contact Information and Policies →

    1. Terms and Conditions
    2. Does Staples Price Match Print and Marketing Orders?
    3. Satisfaction Guarantee
    4. Privacy Policy
    5. Image Storage Policy

  14. All articles →

    1. Resetting Your Username and Password
    2. Installing
    3. Problems with Your Order
    4. What Is Image Resolution?
    5. Uploading Images

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