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← Knowledge Base

  1. About Order Pick-Up

  2. Account Security

  3. Accounts

  4. Adding Icons to a Template

  5. Adding Images to a Template

  6. Adding Text to a Template

  7. Can / how can I bring in my files?

  8. Can I Still Access Old Orders?

  9. Changing Your Order

  10. Checking Your Order Status

  11. Compatible Browsers

  12. Completing Your Order

  13. Contact Us

  14. Creating and Managing Your Account

  15. Delivery Guarantee

  16. Does Staples Price Match Print and Marketing Orders?

  17. Exceptions

  18. Formatting Text

  19. Free Shipping

  20. Free Shipping + Promotional Products

  21. Horizontal/Vertical Hanging Kit

  22. How is my P&M Services account affected?

  23. Image Storage Policy

  24. In-Store Services

  25. Installing

  26. Introducing One Sign-In

  27. Paper / Media Types

  28. Password Enhancement

  29. Pick Up In-Store Guarantee (Including same day)

  30. Pick Up In-Store Guarantee—exception: 15 oz. Scrim Outdoor Banner

  31. Privacy Policy

  32. Problems with In-Store Orders

  33. Problems with Your Order

  34. Promotional Products Delivery Guarantee

  35. Resetting Your Username and Password

  36. Resizing, Moving and Rotating Text Boxes

  37. Same-Day Pickup Options

  38. Satisfaction Guarantee

  39. Selecting Documents

  40. Setting Print Options

  41. Snap Frame Instructions

  42. Store Locator

  43. Supported File Types and Sizes

  44. Tax Policy

  45. Terms and Conditions

  46. Updating Your Account Information

  47. Uploading Images

  48. Uploading Logos and Images

  49. Uploading Your Own Design

  50. What Happens to My Saved Artwork?

  51. What Is Image Resolution?

  52. What Printing Process Does Staples Use?

  53. Why do certain colors look different after print?

  54. Why is the default image box larger than template?

  55. X-Stand Setup Tutorial

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